Hello all and welcome to my blog for 9763: Social Software and Libraries. My name is Heather Lavallee and I am currently in my third term of my MLIS degree. I am on co-op in Ottawa working as an Assistant Reference Librarian for Health Canada.
I am taking this class as I have no experience whatsoever in using blogs, wikis, etc. yet I feel that this is an important aspect of how the library communicates with its users. It seems as if these social software tools are promoting the evolution of the library. I hope to examine the various results (good and bad) of social software and how we can use these tools to improve service in various types of libraries.